Shopify customer feedback, simplified

Add a feedback widget to your Shopify store in 2 minutes. Understand what customers want—and what's stopping them from buying.

The Problem

Shopify analytics tell you what customers do, but not why. Every abandoned cart has a story. Every return has a reason. You need to hear directly from your customers.

How Feedinbox Helps

Your Shopify customers want to tell you something. Give them a way to speak up—before they leave a bad review elsewhere.

Easy Shopify Setup

Paste one script tag in your theme.liquid file. Done.

Checkout Insights

Understand why customers abandon carts or hesitate at checkout.

Product Feedback

Learn which products need better descriptions, sizing guides, or photos.

Reduce Returns

Fix confusion before it becomes a return or negative review.

Feedback, straight to your inbox

No dashboard to check. No new app to learn. Every piece of feedback lands in your email, the moment it's submitted.

<1s
Email delivery
2 min
Setup time
$0
To get started

Add in 2 minutes

One snippet of code. That's the entire setup.

Your site
<script>
  window.feedinboxConfig = {
    projectKey: "your_project_key"
  };
</script>
<script async src="https://feedinbox.com/widget.js"></script>

Ready to collect feedback?

Start for free. Get feedback in your inbox in under 2 minutes.

No credit card required • Free tier available