One question. At the exact moment they leave.

Know why they closed
your pricing modal.

The moment someone closes your pricing modal without buying, one question asks why. The reason lands in your dashboard, and in your inbox the moment it arrives.

No credit card required
Free tier available
Installs in minutes

A demonstration: when a visitor leaves your pricing page without buying, Feedinbox shows a card asking “What stopped you?”. They pick a reason such as “Too expensive” and send it, and the reason arrives moments later as an email on your phone.

Catch them before they leave

One question at the moment that matters.

Most people who open your pricing never buy, and you have no idea why. Feedinbox asks them, right as they're about to leave.

They show intent

Open pricing or start checkout

They start to leave

One question slides in

You get the reason

In your dashboard + instant email

What stopped you?

Too expensive
Not sure what I get
Need a feature you don't have
Just looking

One script. Two ways to hear your users.

Feedinbox leads with Why-Not-Buy, and includes a feedback widget for everything else. Turn either on or off from your dashboard.

Core

Why-Not-Buy

When a visitor abandons your pricing or checkout, one question asks what stopped them. The reason lands in your dashboard, tagged by plan and country.

  • Fires on abandonment, not a form to build
  • Answers tagged by plan and country
  • Emailed to you the moment it arrives
Included

Feedback widget

A floating button for bugs, feature requests, and questions. Every submission is emailed to you the moment it arrives.

  • Bugs, ideas, and questions in one place
  • Instant email on every submission
  • Same script, same dashboard
Dashboard
Overview
Last 7 days
Reasons captured
128
↑ 12% from last week
#1 reason
Too expensive
42% of responses
Drop-off reasons over time
MonTueWedThuFriSatSun
Recent responses
Too expensive
US · pro
Not sure what I get
IN · pro
Just looking
GB · free
Your dashboard

Every reason they didn't buy, in one place.

See exactly what's blocking your sales, ranked, tagged by plan and country, and trending over time. Every answer is emailed to you as it lands, so you never have to check.

  • See the #1 reason people don't buy
  • Tagged by plan viewed and country
  • Instant email on every answer
  • Plus a feedback widget for everything else
ProSimple Pricing

Start free, upgrade when ready.

No hidden fees. No surprises. Just simple pricing that scales with you.

Free

Perfect for trying things out

$0/forever
Get Started
Includes:
1 project
Why-Not-Buy + feedback widget
20 responses/month
Instant email on every answer
Feedinbox branding on widget
Most Popular

Pro Monthly

For serious builders

$10.99/month
Everything in Free, plus:
Unlimited projects
1,000 responses/month
Customize the Why-Not-Buy question & options
Customize & unbrand the widget
Unlimited data retention
Export to CSV/PDF

Questions? Contact us

Stop guessing why they don't buy.

Turn the visitors who almost bought into your clearest roadmap. Set it up in minutes: one script tag and one line on your pricing page.

Get Started for Free

No credit card required. Free tier available.