Know why trials don't upgrade

Most people who open your pricing never subscribe. Feedinbox asks them why, and gives your users a feedback widget for everything else.

The Problem

SaaS founders can see the drop-off in analytics but never learn the reason. You have theories about why trials don't convert, not data.

How Feedinbox Helps

The easiest way to learn why SaaS visitors don't upgrade, plus a feedback widget for bugs and ideas.

Catch upgrade drop-off

When a trial user opens pricing and doesn't subscribe, one question asks why.

Tagged by plan

Every reason is tagged with the plan they viewed, so you see which tier is losing people.

Feedback widget included

Bug reports and feature requests, on the same script and dashboard.

Answers in your inbox

Every reason someone didn't upgrade is emailed to you as soon as they submit it, alongside instant feedback emails.

Answers, straight to your inbox

No dashboard to babysit. Every reason a visitor didn't buy is emailed to you the moment it arrives, along with any feedback they send.

<1s
Email delivery
2 min
Setup time
$0
To get started

Add in 2 minutes

One snippet of code. That's the entire setup.

Your site
<script>
  window.feedinboxConfig = {
    projectKey: "your_project_key"
  };
</script>
<script async src="https://feedinbox.com/widget.js"></script>

Find out why visitors don't buy

Feedinbox asks abandoning visitors one question and tells you why, plus a feedback widget for everything else. Free to start, set up in minutes.

No credit card required • Free tier available