Never miss a reason or a bug

Critical bug from the feedback widget? Emailed right away. Someone just closed your pricing? That reason is emailed right away too.

How it works

Three simple steps. Two minutes to set up.

1

User clicks widget

Widget sits on your site, ready for feedback

2

Feedback submitted

Bugs, features, or general thoughts

3

You get an email

Instantly, in your inbox

Why Instant email alerts?

Instant feedback delivery

Feedback emails are sent as soon as a submission comes in, not batched.

Instant Why-Not-Buy alerts

Every reason someone gave for not buying is emailed as it arrives, tagged with the plan they viewed and their country.

Clear subject lines

Feedback type and drop-off reason are labeled in the subject so you can triage from the inbox.

Reply from anywhere

It's all email, so you get it on your phone and can act from wherever you are.

Setup in 2 minutes

Just add this snippet to your site

index.html
<script>
  window.feedinboxConfig = {
    projectKey: "your_project_key"
  };
</script>
<script async src="https://feedinbox.com/widget.js"></script>

Find out why visitors don't buy

Free tier available. Ask abandoning visitors one question and collect feedback, all in your inbox. Set up in minutes.

No credit card required • Free tier available