The widget that tells you why they left

Most tools only collect general feedback. Feedinbox also asks the one commercial question that matters: what stopped you from buying?

How it works

Three simple steps. Two minutes to set up.

1

User clicks widget

Widget sits on your site, ready for feedback

2

Feedback submitted

Bugs, features, or general thoughts

3

You get an email

Instantly, in your inbox

Why One widget, two jobs?

Why-Not-Buy at the core

When a visitor abandons pricing or checkout, a small card asks why. Two taps, and you have the reason.

Feedback widget included

A floating button for bugs, ideas, and questions, on the same script and dashboard.

One lightweight embed

Just one script tag. No heavy SDKs, and it loads asynchronously.

Turn either on or off

Run Why-Not-Buy on its own, the feedback button on its own, or both. Toggle it in the dashboard.

Setup in 2 minutes

Just add this snippet to your site

index.html
<script>
  window.feedinboxConfig = {
    projectKey: "your_project_key"
  };
</script>
<script async src="https://feedinbox.com/widget.js"></script>

Find out why visitors don't buy

Free tier available. Ask abandoning visitors one question and collect feedback, all in your inbox. Set up in minutes.

No credit card required • Free tier available