Alternative to Zendesk

Lightweight alternative to Zendesk

Zendesk is a full support and ticketing suite. Feedinbox is focused: why visitors don't buy, plus a feedback widget.

Try Feedinbox freeSee comparison

Feedinbox vs Zendesk

See how we compare on the features that matter

FeatureFeedinboxZendesk
Why-Not-Buy questionExit-intent card✗
Feedback widget✓~ Tickets
Ticketing / knowledge base
Setup time2 minutesDays to weeks
PricingFrom $5/moFrom $19/agent/mo

Why choose Feedinbox

Conversion focus

Find out why people don't buy, no ticket queue to run.

Instant setup

Live in 2 minutes.

No per-agent pricing

One flat price for the whole team.

Feedback too

A feedback widget on the same script.

Switching from Zendesk?

Get set up with Feedinbox in minutes. No complex migration needed, just add one script and start learning why visitors don't buy.

1.
Sign up free
2.
Add one snippet
3.
See why they don't buy

Ready to try a simpler Zendesk alternative?

Free tier available. No credit card required.

Start for freeSee pricing

No credit card required • Free tier available